Wednesday, January 16, 2008

Back to Square One

I received the approval letter in the mail for Nolan's CT scan. This would normally be a happy event (since it took some argument from the ENT's office to get it covered). Unfortunately, I looked at the dates of coverage: January through March 10, 2008. Nolan's CT isn't scheduled until March 18!

I called our lovely insurance company to get an extension, and was told that the ENT's office would have to reapply for a coverage extension. Essentially, we're back to square one. I have to call the ENT's office (once they're back from lunch) to get them to apply for the extension.

The hospital only does CT scans under general anaesthesia once per month, so we don't have a choice as to the scan date. I just hope this doesn't push us back to April (especially with the frontal bossing).

I am full of ire toward insurance companies at the moment.

In other (good) news, the microphone covers arrived in the mail today. That was fast! I love Buffalo Hearing and Speech Center- the audiologists are WONDERFUL and they have cutting-edge equipment.


Anonymous said...

I'm so sorry. Insurance issues make my blood boil. I totally feel your pain!

Loudest Mom said...

I get mad just thinking about having to call our insurance company. Every time I call, it's at least an hour phone call (including the hold time). Hang in there. You've been really, really , busy.....I hope you get it all worked out soon.