I went into the pediatrician's office to get Nolan's ear cleaned out. I could have bought an over-the-counter kit, but I'm still nervous about "messing" with his ears. Turns out the pediatrician's office was less traumatic than going to the ENT in Buffalo. The ENT uses a pick and a vacuum to get everything out, while Nolan is strapped to a papoose board. Our pediatrician's office uses a... Waterpik. They're not just for teeth anymore!
Nolan still cried and hated it, but at least he was held on my lap and it wasn't as scary or as loud as the ENT equipment. They got most of the wax out and his eardrum is visible again. Now we'll see if he'll leave his hearing aids in for longer than 30 minute increments. Hey, there's always hope!
Update: the hearing aids were ripped out in less than 15 minutes. ARGH.